[WPXperVideo id=457 ]the broadcast is now starting all attendees are in listen-only mode hello everybody this is lanai Bane I’m here with Shane Brown I just wanted to welcome you to today’s webinar this is part of a ongoing series of webinars from SCP software and so today we’re going to be going over best practices or backing up XenServer and Zen desktop environment we just wanted to give everyone a quick second to login we’ve still got some people filing in now so we just want to start off by wishing everybody happy holidays thanking you guys for taking the time out of your busy schedules to join us we definitely appreciate it so what we’re gonna do today is go through of course we’re going to go over touch on best practices for XenServer backing up XenServer some of the issues that people have had in the past how we overcome that and then after that we’re gonna go into Zen desktop environment we fully support both XenServer enzyme desktop we have packages software packages that provide backup and disaster recovery for both environments so we’ll primarily highlight that we’re gonna have a question-and-answer section after we go over XenServer so if you guys can hold your questions until then and then type them in the chat or go ahead and send us a direct message you guys should be able to all do that on the right-hand console of the GoToWebinar and then we’re gonna go into Zen desktop environment after that we’ll have another QA and then we’ll do a quick wrap-up and we we should be ready to get started we still got a couple people joining but I think we’ll will probably go ahead and just get started here and let folks join as necessary so excellent so here’s our contact info up here obviously please if you want to take a second to write any of this down emails and phone numbers if you have any questions after the webinar go ahead and please reach out to us let us know we’d be happy to answer any questions you have and we’ll also put this screen back up at the end of the webinar as well so I know a lot of you guys may be familiar with our company and what we do for those joining that are not familiar we just wanted to give you a brief overview of some company history kind of how we started who we are and and what we do Sepp cesium is an enterprise level back up company started in 1983 in Germany as production automation software manufacturers so we were hired to write some custom code for some larger customers that we had Alcatel and a Nakia to back up some mission-critical data in some of their warehouse environments that software progressed over a couple years and people kind of you know started requesting that as an actual backup software replacement so the company split we completely rewrote the software from the ground up in 1997 the companies decided to have the old company focus on production and automation and the new one on the backup and disaster recovery software so the software was brought to the US market in 2004 we’ve been growing very rapidly we’ve had a lot of success we’re becoming known as one of the industry leaders in the backup and disaster recovery market and we’re really excited to to get the product out and you know get the awareness out so let’s go ahead here’s a brief overview of some of the different operating systems databases different virtual technology that we support and so I’ll turn this over to Shane and the second just wanted to kind of highlight the the wide range of products that we do support we work with a lot of customers that have multiple operating systems multiple databases you know some are using multiple virtual technologies and what we find that currently you know that usually leads to is they also usually have multiple solutions in place to back up their infrastructure and meet those needs and we found that we since we support such a wide range of products we can go in we can help companies standardize onto one solution onto one backup platform and they can now manage their entire environment from one main console whether it be all on a land environment at one location or whether it’s spread across the world we have some customers that have presence in you know 10 20 30 different countries they all backup from a central location and manage their data from one data center so the remote capabilities are quite extensive as as well as the local capabilities so I’m going to go ahead and turn it over to Shane brown and we’ll go ahead through this slideshow portion and then get into a hands-on demo of Zen server hello everyone so I’m gonna break down the slide a little bit and if we take the lip starting at the bottom we are showing the SEP server and the fact that we can run online Windows or Linux it does not matter which one the GUI looks the same on either one it’s a Java based GUI so it’s pretty clean and you don’t have to learn the differences if you’re jumping between the two systems it then shows a breakdown of operating systems it’s pretty inclusive but this is just a short list of everything that we can backup online database modules that can run on top of that the application level apps that we have for that we have modules we can talk to we know how to back them up directly and then if we go over to the left we have axĂ© api’s for all of the hypervisors so all major hypervisors here which the three huge ones obviously are VMware Citrix XenServer hyper-v then open-source almost everything else is actually based off of this and then as far as bare metal goes we do bare metal backups and restores for Windows and Linux environments so if you have needs for those we will talk a little bit more about that and how that works here a little bit later in the site the backup server itself needs to have one to two gigs of memory Java is a requirement as we talked about earlier we do use Java for the GUI so we have to have Java on the system 1.6 are hired Postgres it sequel on 64-bit Linux it will go ahead and auto install a database for 32-bit Linux or Windows the database itself will grow to about 50 gigs and that’s for a very large environment it’ll typically be smaller than that so you don’t need a whole lot of space for the database but you do need obviously access for your targets where they’re going to be backing up to whether it’s on disk or tape we do not create our own Hardware drivers we actually use the operating system so if the operating system can see the storage we can see the storage we can backup to the storage if it’s something you can just plug in have access to immediately we can go ahead and use it just set it up as a target and you can back up to that unplug it take it off-site whatever works well for you let’s take a breakdown of some of the components and how we use them so number one that’s our step sessom server step sessom server in this environment is connected to the network and to the storage area network at the same time we’re able to back of agents directly across the storage area network or we can actually use them to backup directly to the sand itself so we can set each of these up as their own remote device server and have the backup directly to a tape library or disc on the sand if you’re not wanting to load up your network for backup traffic we can backup to local disk network disk or network tape local tape as defined and we also can configure are called remote device servers remote device servers actually show up as storage for your backup server so you’ll see it you can configure a location or just set it in the same location but you configure it to be backup storage and you can configure your targets your clients to point to this as a target so you can get local backups and then you can create migration jobs that run from the local site back from the remote site back to your local site or vice versa so you can get off-site backups have an automated scheduled tracked and get notifications on any potential failures and what’s been up we do have some very unique features that other folks don’t have and one of the greatest ones is our enhanced performance and we have seen this enhanced performance make huge improvements on people’s networks what we do is we have a data stream unparallel data streams unlimited parallel data streams and those data streams will backup not just multiple streams to a single server but multiple streams to multiple servers the concept here is that you’re able to get all of your servers simultaneously tracked and managed on your backup target your backup storage your backup tape and have them stream together this performance increase in how we do this we’ve actually had huge performance gains of up to a 90% reduction in backup times in environments Lanai we have many many many examples of this what are a couple quick ones that we can share yeah and actually Shane we just we have one that’s actually I think 97 and a half percent reduction in backup window and so so it’s actually above 90% in some cases but yeah I’ve worked with probably five accounts in the past month will actually be coming out with with a case study for a School District I just spoke with them the other day case study should be out next week and he was using a competitive product backups were taking he said over 48 hours for entire back up and it shrunk down to six hours and he said the only thing he did was the solar product we have you know another case study actually the one that’s ninety seven and a half percent was was in Holland it’s a company that makes all the all the satellites for the European Space Agency and their backups went from a little over four and a half days to under four hours we have another firm that we work with and in Portland their backups went from forty nine and a half hours to seven hours and fifteen minutes so it’s it’s you know a lot of our customers are seeing this improvement and actually earlier this morning I got off with a community college on the East Coast their backups went from let’s see he said it was about eight hours for a group wise and database backup and that’s it went to two right off the bat so 75% instantly obviously huge advantage here definite many examples very common across the board to see a very good important performance increase when using successful in comparison to other software bare metal restore we touched on it earlier and with bare metal restore typically you’re wanting to backup something that’s an old device you’re not dealing with brand new equipment normally you’ve got something that’s sitting there seven eight even ten years old you want to do a backup of it if that thing fails you’re not gonna have the same hardware to put that on unless you go out to ebay spend a lot of money to try to find it and we have seen people who do that but one of the nice things about how we handle that is during the restore we will auto install drivers so it will auto fine the hardware modify the hell put on the correct drivers for you so you can go from old hardware to new hardware with a bare metal backup and during the restore it’ll add the drivers and configure the system for you to use the new drivers on the new hardware so you’re up and going with equipment that you can get today the concept for everything we do here is that you’re able to manage all sites all components all equipment with one console so with one GUI and that GUI can run on Windows or Linux like we’re talking about that GUI can manage all your locations simultaneously the one GUI just takes a couple ports in the firewall if you’re trying to do the manage that remotely so it makes it pretty easy for you to use and configure and keep a secured connection and one single place for you to look set up your notifications set up alerts to see where everything’s at and how things ran not having to go to multiple products we can backup to local storage we can backup to network storage we can backup to remote network storage and we can set up servers to backup to storage on their storage area network so we can do land free backups or standard backups whatever works well on your environment and it makes it very flexible easy for you to optimize how you want your backups to run let’s talk about virtual environments for a while and especially since we’re going to be focusing and showing a great demo on Citrix XenServer and then desktop on Citrix XenServer we do hot and warm module backups the one module backups actually allow you to get memory state and this is something very unique to SCP software and the memory state will allow it to maintain activation information so if you’ve been working with XenServer looking at working with Zen server when you do a backup of a server typically during that restore it changes your MAC address changes some of the basic configure information you lose your activation you have to reactivate your license on that server we can fix that and that’s the way a backup and restore should work because here in is that disaster you’re trying to restore your server you want that to come back up exactly as it was when it went down we don’t use agents so agentless technology all you have to do is configure your login info to your master server it finds all of your guests and we will go through that during the demo VMware we can backup directly from an agent on an ESX we can do it through a VCB proxy we also can talk v a DP so you don’t have to have agents we talk directly to the vCenter server or your ESX hosts and using be a DP able to backup that environment hyper-v we get file consistency with VSS same thing with the other two citrix xenserver vmware obviously both of those have tools that you install on your guest those are both capable of being VSS aware we’re able to get a consistent file level state for that because of the VSS awareness and we also manage LVM backups with open source them when we’re doing a guest backup it will take a snapshot mount that snapshot and then run the actual backups so since it’s a snapshot all your clients can continue to access the virtual server while the backup is taking place when the backup is done then we unmount that snapshot delete it and of course that’s committed back to your virtual guest so you have system up running ready to go and your users weren’t even affected you’ve got an extra copy of that and you can take that take it off-site and we’re just have it available if something crashes it is then desktop environment you have several critical components you need to make sure you backup so here’s some best practices piece that if you aren’t already doing this or if you’re just getting some information this is where you want to start Citrix desktop delivery controller you have a sequel database that sequel database has your XenDesktop information for your environment need to make sure you back that up your file system has critical information and you want to grab the system state of that server this Citrix license server grab the file system system state you’ll have everything that you need for that the license server itself as far as adding license back it’s pretty quick but it makes a lot faster if you have those back though provisioning the server is optional it is typically used larger than desktop environments so if you have a provisioning server you have another sequel database and that’s where your master disk is stored for the classes so make sure you get those backed up on your provisioning server then of course your Active Directory domain controller you wanna grab your file system system state that Active Directory domain controller is where your users are or your policies are where your groups are things are configured in there so you want to make sure you have a copy of Active Directory you don’t want to have to go through and recreate all your users names so that’ll make it a lot faster the then the Ceph sessom server will talk to the Zen environment and it’ll go ahead and grab your hosts backup so seize your guests and you’ll see this when we’re going through the demo it also sees the metadata it will see your templates you’ll see the host specific information so you can get all of those backed up talked I’ll pull it in make sure you have a complete backup for your environment we have hot backup which is online quest VSS aware and it doesn’t affect user access at all takes the basic snapshot allows you to pull that information off not affecting any of the users the cold or warm backup will backup memory state will prevent activation loss it does pause the system momentarily well it grabs that information so it’s a more complete backup and that may be something that you do once a month once a week whatever works well for you but both options are available so let’s just go through a quick scenario on a step set some backup pointing to a Zen cluster and we’re going to point to the master server and go ahead and grab their information so the backup server itself by pointing to the master server it’ll talk to all hosts determine where the guest is and identify the guest it’s trying to backup after it finds the guest it’s going to isolate the communication string and backup from the correct host to the backup server at that point you can turn around and identify specifically which post you want it to do a restore to so you can restore the same box you can restore to a different box this box doesn’t even have to be on-site it can be a remote server somewhere and a dr site so you have a near lying hot spare sitting there available at your dr site and you can configure your backups to backup from your primary host do a restore of your to your dr site and it can continuously run and you can just schedule this process to backup and restore synchronize your guest so it’s a one of your options if you wanted to use that and you don’t have to keep it live but it’s easy to schedule and easy manage easy to keep notification information as far as if anything fails and where things are at it’s talking a little bit about some of the other components we get back up and when it’s available Oracle you have Oracle environment we backup the database table space data file level backup and we do the same for lis stores it does use XML archiving capable archiving in directly in the XML format and it’s wizard-based the process itself installs on your Oracle server and we use our min so we’re talking natively to an Oracle tool to qui ask your database grab the information and get a good backup obviously that’s going to be me manage your backup by or kept up-to-date by Oracle so that is always going to be a current product that’s going to work well in the environment and you know that you’re getting the changes necessary whenever you do an update because obviously that’s provided by Oracle exchange environment we can backup any exchange rules and it’s critical to understand which exchange rules you want to backup Hauser’s are set up especially if you’re doing any of the clustering in 2007 and 2010 server roles edge transport of transport client access mailbox servers all of them are VSS aware we talk VSS we will grab this that information get the valid state of the files get those backed up on 2007 2010 we can do single mailbox we can talk to the passive nodes in your LC RC CRS see our dag clusters and when doing the restore you can still use a recovery database if you want but it can also be easier by just doing a direct restore on a DB instance a mailbox instance even down to a message instance if you’re trying to grab a specific message definitely make some things easier and quicker to do your restore optimizing what your backup guy is doing and not have to do a recovery database all the time in sequel environments we use the standard windows agent you don’t have to install a separate sequel agent just to get that backed up we it’s VSS aware it will allow you to do point in time restore or even a cross restore database into another one log backups can be managed independently with truncate or without truncate options so allows you to have better control of what you’re doing with your databases when you’re doing your backups and s ap we are a very close partner with sa P working together for over 15 years we have the highest level of certification of any third-party vendor for sa P period so if you have an SDP environment you’re interested in this definitely talk to us we can get you more information that this is a quick rundown on some of the support options with oracle DB on stun Oracle DB on reliant unix oracle DB on tru64 you can read those I don’t have to read them all to you obviously but if you are looking at something that works well with SCP s ap definitely give us a call and last but not least if you have Novell in your environment still we are the only current up-to-date fully supported backup solution available for Novell we use the T SAS that Novell creates so when they release an operating system they really some with the TSA s we’re able to talk directly to those TS days quiesce the file system manage output files manage anything that’s running on there and get a valid backup so if you’re looking at something to have an up-to-date backup software for your Novell whether it be Network or Linux box definitely talk to us we have this a whitepaper completely available on XenDesktop you can grab that white paper from this link down here here’s the number again you can give us a call we’re going to go ahead we’re and go through a Zen desktop demo and all the components installing configuring all the components in a Zen desktop environment to get file level or host level backups and then we will turn around and actually do a backup any restore on a Zen server guests and show that we maintain activation loss so okay let’s take a quick break and open it up for any questions weird he got one question during the first part of the presentation Becky asked it she said she was having a little bit of connectivity issues on the audio side asked if this will be available online recording and yes we will post a recording online that’ll be available and we can send send just a quick link out to everybody in regards to that okay let’s see any other questions if you guys go to the questions tab on the console upper right hand corner you can post any questions I’ve got a question here it says what is activation loss I think Shane I think you kind of covered that but activation loss is basically when you go ahead and take a Citrix host:there Citrix guest on a hypervisor and and whether it’s corrupted whatever happens to that guest you or you blow it away or however it happens there’s there’s a reason to restore it on a different hypervisor when you restore that the Windows operating system is going to ask you for the Windows product key code and so you’ll have to go ahead and enter that back in and that also applies for any third-party software on that guest as well so if you have you know multiple applications on there you have to go back find the product key codes enter those in you know for for small to medium-sized businesses it’s you know can be just a waste of resources for enterprise companies that have you know unlimited licenses you know for them it’s just more of a headache of okay where are those codes they have to stop what they’re doing go look for them enter them in we’ve had some hospitals that we’ve worked with that basically just don’t have the time to go find those codes and put those in or keep them on hand they have some strict SLA requirements of you know how long things can be down and so we wanted to accommodate them and make sure that they can restore their guests immediately and let me clarify that it’s not a bug per se I mean this is done by design the concept is when you go to restore the box or copy back up to your XenServer you don’t want to have two servers up and running at the same time with the same MAC address and the same great information so the concept is as soon as you do the restore it will change that information so that you have a separate box that you can bring up and have running now that’s not always the optimum environment you’re not always going to want to have two boxes restored you’re just trying to get your first box up and going so this is the best way to actually mitigate your activation loss and get that completely done in your backup okay I’ve got another couple questions here that just came in somebody asked how do you compare it to pH D virtual yeah we compared a pH D virtual in in some ways there’s a comparison in some ways there’s not you know I think pH D virtuals goal is to backup XenServer environments which is part of what we do also they’re they’re very niche product and they basically only backup Citrix VMs where as you can see this is an actual enterprise solution that works across the entire network infrastructure you know that this isn’t just one small tiny product that you would put on it on his end server and just say okay we’re just going to back up this one hypervisor and the five guests you know it’s an all inclusive backup solution so I would say that’s probably the biggest differentiator you know as as far as some of the other ones activation loss is the first thing that comes to mind you know I know as of right now or the only people who who have solved that problem in performance yeah performance definitely without a doubt I would say you know if anybody is looking at the to run a couple tests backups with their software and run a couple tests backups with ours I would definitely encourage you to you know go head-to-head with with some of our competition and really see the performance for yourselves in your environment on your equipment because ultimately that’s where it’s going to be running and that’s where you guys are really going to see that you know performance increases and you’re going to be able to download any of the stuff you’re seeing today in the demos and get a 30 day trial on it so keep that in mind and we definitely recommend trying it and if you need help with some demo where you want to see a more detailed demo where you can ask questions contact us we can definitely facilitate that I’ve got another question that came in it says this is about bare metal restore on Linux and the answer is yes we do support dissimilar Hardware on Linux and on Windows so the bare metal restore is a pretty complete product for both of those all right anyone else have any questions we’ll leave it here for two seconds I think this is okay if anybody else has any questions just go ahead and post those in the questions and we’ll we’ll get those answers in the next Q&A we’re just going to go through a quick rundown for you here okay and we’re gonna go ahead and start the demo okay let’s take a look at our Citrix environment for XenDesktop we had to send server hosts we have Citrix for Vince the Trix 3 we have a XenDesktop controller as a guest running on Citrix 4 and we also have a domain controller running on Citrix 3 as a guest on Citrix 4 we have our Windows 7 master image and that’s the master image that we are using to actually generate all of our guests so if an image gets launched it will go ahead and start from that image and lunch and create a new guest our guests that we have running are the XenDesktop guests down below that were created from the master image mu c WB 1 and UC WB 2 auto-created and we’re going to treat those as special desktops and we’ll go ahead and back those up later on when we’re setting up our backup let’s go ahead and get started by downloading a step server so we will go to the product from the download section so we’ll select sense awesome server and we’re going to download a trial version we get a sep 30 day trial for free this is a 64-bit version let’s go ahead and download the 64-bit windows selection and it’s going to ask us to log in the log in can be created free of charge you can download the software just by creating a login and downloading this for a demo we’re going to go ahead down server so the complete package and put it here on the server so we can then launch it okay the demo itself is done before we do run it let’s take a quick look and verify that we do have Java installed so we’re gonna run the Java version and make sure we have 1.6 or higher we are ready 1.6 21 go we do need to have Java installed or any server install or for a GUI install or a remote server it uses Java whether it’s Windows or Linux to give you the same console so you get the same look and feel for either desktop without having to have a lot of differences between the two operating system versions so now that we’ve verified Java let’s go ahead and run the install the install will decompress with files and then ask us what language we want to use and we’ll go ahead and walk through it the question about what package we are actually going to install probably to be the most critical package during the deployment you can go ahead and do the steps assessment server we are going to do the full server you can do just a client and the client will just put on the client packages now or you can do a GUI which was normally done on a workstation and it generates a GUI that you can then connect to the subsets of server and modify the GUI and make some changes for a remote tape it’s going to actually generate a remote server that you can configure instead of storage or tape to backup to from the master server so you can configure it and have it back up remotely to that device or you can set up targets to backup to this device if it work on the network somewhere else so we’re going to go ahead and actually install a full some server club so we’re going to set the top one and start the back up start the install as we take a look at the install it goes ahead launches the GUI and it will tell us down below that the restore successfully completed and the backup completed successfully so we know that we’ve done a good install it generated our database generated a basic test for install and set up a very small area to do a backup in let’s go ahead and create a new area for our backups so we’re going to choose topology topology can be used by location or a local device or a remote device and we’re going to go ahead and use this as a logical configuration for all of our Citrix XenDesktop configuration so we’ll create Citrix XenDesktop and we’re going to actually generate our clients so we’ll do a new client and we’re going to just define the master server the master server will allow us to find all of the guests in the entire cluster so we can see everything that’s on such as 3 and Citrix 4 we’re going to define it as a Citrix XenServer install and it auto creates they tab up above so we can go through and actually enter our login information so our logon is going to be created entered here and it’s going to generate the account information for us to connect to the server we don’t need any guest installed on the server but we do need to have a data mover the data mover we’re going to select is going to be our backup server it can be any server that has a guest installed on it it just has to be able to talk to the backup server itself in this case we will use the backup server and it will go ahead and use that to talk to those entering it’ll ask us if we want to create a new job so start up automatically and we’re going to create a new job we can enter a task name backup type or we can skip this area and just use the down arrow and select what we’re going to backup by selecting what we’re going to backup it will auto generate all the information as far as the name and everything we need as we can see we’re able to see all of our guests on all of our exempt sentries just by playing through the master server so let’s start up and create a backup job for these in desktop controller in Auto populate everything we will say okay and let’s go verify our client and it did set it and it’s available cool so let’s create additional jobs we have the XenDesktop controller we also want to do the domain controller so we’ll select our domain controller get a full backup of that guest ok let’s create a new one we’re going to select our master image so that we have a backup of the image that’s being used to generate all of our desktops in case we have any issues we can do restart there so like that and and we’re going to also backup all the metadata base information so the metadata base information has all of your virtual guest information so we definitely need to get this so what we’re able to do the restore and keep everything clean so we’ll select that option that’s actually a slightly different icon because it is not a guest it’s just local information for the host create a new one and we’re going to do the host back up to get the host info for the server itself so this will give us the info on the XenServer and we’re going to also in this case create another backup for the desktops like we said we are going to treat those desktops as if they are a private or dedicated desktop and we’re going to select this specifically so this is a desktop that the CEO is using or has some specific application on it that not everybody does have access to it’s going to be the same desktop people are using we want to save that information we can select that desktop and back it up also so we’ve got on our guest setup let’s go ahead and set up some storage we’re going to create a new data store and let’s verify what we have available for storage so our G Drive has 846 gig free so we’re gonna go ahead and use the G Drive as our backup target this can also be a tape drive or it could be an external drive or it could be a stand ride we’re gonna go ahead and configure it as a target and set it up so we can back up to this so let’s go ahead and just define that it is local storage and we’re going to go ahead and make sure we’re pointing to our device server which is our backup server if we had a remote device server where we were talking earlier it would see it here we could select the remote device server and have that be the target were configuring we had chosen the G Drive before so let’s go ahead and define it and it will auto create a capacity for us to use for our backup the back of itself is going to have a high watermark and a minimum usage area so right now we’ve got it at 5% and it’s going to back it up to 75% of the volume we’re going to create a drive group to manage the data store so the driver group will be set up and this is going to define how many channels we use during a backup by default it’s at five if we have a larger channel license we can configure this for as many channels as we want and they are stackable so we can add those licenses and put all those in there so let’s leave it at five and it’ll auto setup the media we’re gonna go ahead and say yes and let it configure the media for that the thing that we definitely need to define when we are setting up media is the number of lots of days so when it does a backup that’s how long it’s going to keep the backup before it will remove the information for that the default is 7 this can be changed to 1 so it backs up immediately or it may reduce the next day or you can have them set to 30 so it keeps them for a month whatever works out well for you so let’s go ahead and we’re going to actually get a file level backup also on there XenDesktop controller let’s go to then that’s not controller and do the backup here we’re going to install a backup agent at this point so we’re just going to get the backup client it’s much smaller only 16 mate compared to the 50 to make we head for the server download and we’ll go ahead and launch that and save it so when it saves the file we will go ahead and run it and get a granular setup for the backup so we can get a better file will be compressed files choose English from the license identify that it is the client we are installing and we’ll go ahead and define the server so this is good the backup server that has access to backup as quiet will do the serenade they’re saying spell and then let’s also add the client to the delay guitar he’ll open the console and we will start a download and run the agent the client here too so let’s go ahead and confirm this and now now we have a plant installed on both servers let’s go back to the sub GUI and let’s setup the two clients the clients are installed so the client setup is going to be a little bit different we’re going to start with the domain controller and we definitely want to be able to we can ping it so we have a ping test that we did for both servers going to define the operating system and it will auto not going to ask us for the login information the agent is installed on here we had to enter the login when we did HLS for these and server host so we’re going to enter the name here and create these we’ll see down below it does verify that the client is installed and access is valid now we can jump over to the clients let’s create some new jobs so we’ll just hit the down arrow and select our system recovery it will automatically set up the backup as a system recovery backup and we will go ahead and say this one let’s also create a job to backup the drives so we’re gonna go ahead and tell it we’re gonna get backup see so we now have backup other system say the C Drive and obviously we’re going to leave backup the VSS checked windows never we want to get the VSS config by defining all it will automatically identify if there are drives or if we add drives later and back those up so we don’t have to come in and make modifications to the backup all the time let’s create a new backup here we will grab the system state and we will also back up the drive and as we can see we want to definitely get these sequel database that contains the information about ours and desktop environment so we will go ahead and select our sequel database and the sequel database back up again we’ll use VSS it is VSS aware application and it’s going to go ahead and clean the database using the SS for the backup so we will just define it say ok and then let’s go ahead and let’s set up some groups so let’s set up a file group that way we can define all the jobs we are going to be ready that our file level backups so we know that we’re getting granular backups on these let’s go ahead and select all right backup server itself and they’re listed through and actually grab the file level for our speed read on our Jemaine controller the air desktop controller and we will go ahead and create another one but the system level so we can add the system level for our hosts but those all in the group so we’re going to put our groups together to automate scheduling and make it easier let’s do one for databases and we’ll go grab the database if we have other databases we can go ahead and add it here and that way they’re all clustered together and we’ll go ahead and save this and then let’s go ahead and create a schedule so in our schedule the first thing we need to do is define when the schedules gonna run so let’s create it daily let’s let this to run up every day Monday through Friday have a date o’clock and we’re going to have a go to the storage that we created earlier so let’s go select the days we’re going to have a run and quickly almost at the time so we have this set for time and it’s going to run at 8:00 now we will actually create the backup jobs below this so we have a backup event for each of the groups we’re going to do full backup we will do the daily basis let’s just choose our try as we’ve created and we’ll set them up for each task group we set up put a file in here and let’s go ahead and set up a new one you’ll also configure this one this only we’ll go ahead and do the system and let event an event and of course we will grab our databases now we also want to get our virtual machines so let’s go back to our groups and we will configure another group that actually gets all of our virtual guests so we’ll just add all of our virtual guests have those set up together and we will add those to our schedule also we of course have our full servers these are taking snapshots of all of them we can change the priority on set and we’ll just go ahead add those back into this daily task that’s happening at 8 o’clock now here’s critical where you select hot and cold and if you set cold it will actually pause this this momentarily while it grabs the memory state so you can actually take care of problems that go around losing your license information and activation information for the restor if you’re not concerned about that we’ll go ahead and just do a hot backup right now does not pause anything does a snapshot and just grab only the snapshot information so we’ll grab the virtual machines and we have all of those set up we’ve now set up our guests we’ve now set up all of our agents we’ve set up groups we’ve set up a schedule let’s go ahead and run the virtual machines just so we can make sure it launches okay then we need backup started we can go to our job states look at the backup tasks it’s refresh and we should see all of the servers starting the backup so we’re quickly able to set everything up configure it instead of scheduled and we are ready to go the jobs are running and they’re set up and they will continue to run every night at 8 p.m. okay so we had a couple questions come in during the demo and we will go through those one at a time make sure we get those answered before we go to another guest back up on the XenServer and do a activation loss and show how we maintain that information okay and we’ll start reading through these questions and answering them and once again folks if anybody has any questions I go ahead to the questions panel on the upper right-hand side and typing your question and we will get an answer for you so Becky had another question just she said she has a client our client that has Citrix in their environment and they’re currently using convo for their backups what’s the advantage of using SCP so there’s there’s several advantages right off the bat and I think we’ll probably both touch on a couple things the first in my mind is the multi streaming and just the performance with the multi streaming technology they’re going to see a huge increase in performance backup windows usually shrink about 32 I guess now we can say 97% but I wouldn’t expect 97% in every environment obviously but you know I think you can realistically go into any environment and shrink their backup window by about 30% pretty much across the board usually we see higher number than that but I would feel comfortable saying 30 some of the other advantages are going to be the initial setup we basically just went through and did an entire setup in about 20 minutes and got backups running I know that CommVault you know I’m not super familiar with their practices and everything and I know you know a bit about a machine but from what I’ve heard it’s usually a day or two for the installation and it’s someone on site usually and it can take longer depending on the point and I’ve done many deployments in convo but yeah it just in general if you are running CommVault or thinking about it I would do a head-to-head comparison with SEP and just look at the GUI look at the config look at how it is to set it up you’re going to find some things that are definitely easier to configure easy for manage so I would I would not take our word for it just to head-to-head comparison on how it looks and feels and how it runs another key one is activation loss they can’t grab that memory state they can’t maintain that at this point the way it actually manages your storage groups and where the data is stored if you’re trying to manage your back-end pieces there’s some definite advantages here so it like another one I would do a custom person just yeah head-to-head look at licensing cost even your renewal cost so that’s obviously important in today’s economy in general so take a look at between the two yeah generally and and just we actually had another I’ll combine this with another question we had they’re all kind of skip I guess to a couple questions down the road I we’ve got a question from Jim that says I work I work for a large school district we’re looking to virtualize our entire environment very soon obviously to solve technical problems as well as for budgetary concerns can set see some save save us money and where do you fit in price-wise in the industry so yeah on that note overall we fit in we’re about what cost about 40% of industry average you know it fluctuates depending who we’re going up against and the way that the customers you know environment set up but overall it’s a much lower cost solution than our competitors and I think on an ongoing basis is you know where you can where you can also see a large discount as well their renewal cost in the annual renewal cost so so yeah hopefully that answers that question if I didn’t answer that properly please please let us know on to the next question do you guys also back up xena and if so how does that work channel that you feel Bartlett and so the components that we were looking at here obviously our similar components that are used with an app you’re still going to need to have your Windows Server pers an app you’re going to have to have your licensing server you can actually use your same licensing server for all of your Citrix products so if you have multiple Citrix products in your environment that can be the same licensing server and the biggest piece of years that have server would be your applications and profiles so on your Zen app server it’s just a standard Windows agent it does VSS to quiesce the file system if it’s a virtual guest you grabbed the entire guest if it’s a physical box you obviously can put an agent directly on it and it’s very straightforward very easy to use so I would definitely test it if you’re looking at getting a complete product for your environment and yeah we definitely back that up okay I had another question come in our windows servers are required for this solution so I guess I’ll answer that kind of in two parts from our side no we don’t have to have any Windows servers involved in the solution for the XenDesktop portion of what we’re showing now there obviously has to be a Windows server involved to host the Active Directory so from that standpoint yes it’s required for the XenDesktop deployment but from the SCP side you don’t have to have a Windows server on our side to you know install the backup software on or for it to run properly you know reversely if you want this exclusively on window windows and you don’t want you know it to be hosted on linux you have that option as well so it’s we generally just recommend whatever platform you know whoever is going to be using the software the most whoever the administrator is going to be whatever OS they’re more comfortable with we recommend they install the software on that platform it just kind of gives them you know an easier time working with it in the future but to us it doesn’t make a difference at all and to the end users at the end of the day because it’s Java based it’s gonna look identical on on whatever they’re running it on so it really doesn’t matter either I’ve got another question from the rock it says can we have the PowerPoint presentation of this slides yes we can make the slides available we can either post them on our website and send out a link or send them to you directly and we’re recording the entire session so you’ll be able to get these slides the audio from it and all the demos that we’re doing here yep already any other questions before we get started on our next one all right let’s go ahead and we’ll have another Q&A right at the end we’re just going to kind of go through highlight the activation loss portion I know we’ve talked about a little bit a question about it earlier so let’s go ahead and show you exactly what it looks like and we will get started and so let’s take a look at let me go ahead our zone server environment we have two servers and we have a 2008 r2 server it is activated and it is on the wire so let’s go ahead and set these up in the backup wizard and we’re going to go ahead and back up our 2008 r2 server it will do a restore we have to define these end servers themselves and when we create them we’ll go ahead and set them up as the citrix xenserver and you’ll notice that immediately we get an extra tap an extra tab will allow us to authenticate into the server without us having to add an additional agent so we’re going to do this no agents we’re not going to do any modifications to the actual boxes themselves we’re just going to manage this all through the backup wizard so let’s go ahead and create both of our hosts so we’re going to create another new client we’re gonna go ahead and define that again as a Citrix XenServer and on earth and server we’re gonna go ahead and set up authentication so we’ll set the gate as our backup user in this case we’re just going to use root definer password and then we have to define a data mover the data mover can be any backup agent on the wire that’s available to us but in this case we’re going to select the backup server itself we go back to find the actual hostname for the client now that we have communication we’re gonna use DNS to talk to it so DNS definitely needs to be available in the network for this to work and let’s do a new backup so we’ll do a new backup and we’re going to back up a such resent server guest so the guest name is when to k8r – you’ll see it enumerates all of our guests but we’re just going to backup the one and we’ll go ahead and create that and start a backup so we’ll do an immediate start and get this guy rollin when we set him up we definitely want to create a full backup and create a cold backup by creating a cold backup we are telling it that we wanted to grab the memory state so instead of just doing a regular snapshot it’s going to grab this system and the memory state we did choose a larger disk pool and we’ll go ahead and start the backup so you media start will go ahead and launch the backup job and you’ll notice immediately that it’s going to go grab a memory state so it pauses the system not taking a snapshot right now there’s we’re driving the memory state but during a memory state grab we do have a lot of time where it’s not going to actually have an access for people to be able to do updates so we’re not gonna be able to do changes here at this point but we are doing a backup of the system and the memory state and all distances bump so we’re going to grab those and if we go back to our backup session we can actually go to our backup and see that the backup is active the active backup window will tell us the overall throughput and give us specific individual information of the backup bi server so you’ll notice that first off on our throughput we change to a performance tab and on a through point section we’re going to get overall throughput for the entire server and everything we’re backing up so if we’re backing up 10 servers here you’re gonna see the throughput for all 10 servers we’re getting about 83 gates an hour at the moment and we can define what are able to find what is getting backed up and what the information we have so as we move forward it’ll actually update the running tasks on the land as you notice it just did and those running tasks are broken down by server so if we had 10 servers we would actually see a new running tasks by server and we would be able to determine performance by server and how much performance we’re getting so if we have a server that’s having an issue we would be able to identify hey we have to look at the servers see what it’s doing and go back and fix that one server or change the network modify its settings to kind of boost its performance now if we take a look at the backup llamosa backup is now successful it’s completed so we’re gonna go ahead and create a restore on the other server so if we go back over and let’s go ahead and take a look at the actual tasks by client we’ll be able to do a restore task on the second set server so we’re gonna take the server we backed up we’re going to restore it to a separate in different XenServer and that way we’re gonna have a second server we have multiple copies here we get to select which one we want to restore from and we’re going to do a new target node as we want it to back up on the other target we’re gonna leave it in the same location but we are going to overwrite existing class let’s shut the server down so that we don’t have two servers with the same and say authentication information up on the wire that way we don’t have any conflicts they’re also going to come up with same IP address so that wouldn’t be good and let’s start a restore it will by default restore to the local storage so if we wanted to have it restored to a different location we just set the different storage group as the default store instead of local storage so we start the task and immediately it creates the server so it sets up the server like the fo for the server config if it created and it starts to restoring the entire server so all of the disks all the data on there and we’ll have a new server that’s set up the restore window is very similar to the backup window we’ll see the active data will see the total data size at a fifteen point nine gig is the size of the server where story and we’ll see her throughput window down at the bottom when we do get done it automatically starts it in a pod state or I guess it doesn’t start it Stephanie positive eight and we’re able to then come in go to the console start our server and log in as I said where the original server since it’s just an exact copy of that server so it’s going to come up have the same info same login same IP same system state information and it should be fully activated obviously if we had done this with a regular snapshot and then copied it up and restored it we would actually have it lose that information because it generates new information by default so it does not keep setup a duplicate server and keep that information in this case we wanted it to be exactly duplicated so it’s there less doing additional tasks and reactivating let’s verify that this works fully so let’s go ahead and go to our computer information and says hey you didn’t restart its computer information properties and if we look at the bottom the activation status is activated so we’re able to keep all the same activation information do a complete restore second server alright perfect ok anybody anybody have any other questions I’ve had a couple couple come in so far so give you guys a chance to ask any other questions Jen do you have anything to add before we get on to the questions not at this point I think we’re seeing a good demo as far as how the restore works and obviously seeing that it does keep the activation information I don’t know if there’s more questions on that we’ve shown that in more detail I know there’s questions on what that activation information was before so hopefully that helped that helped answer that ok so I had a question come in from from Mary it says we’re considering were chewing excuse me we’re considering virtualizing 2,400 individual desktops because as you know there’s a lot of time spent on maintenance and maintaining those how would what’s the expected on maintenance using SPS and desktop solution so basically I mean as you know any time you’re virtualizing that many desktops and obviously I would imagine since you’re on this webinar you’re probably going to use Citrix for that you’re gonna cut crop costs across the board you know whether that be through Citrix enabling that or through SCP I think that using both products in conjunction is probably going to maximize savings obviously anytime you take that many physical Hardware desktops and virtualize those you’re gonna see a pretty good cost savings right off the bat and we work with you know several customers that that have really been grateful for that technology to be able to do that on our side on a CP side you’re definitely going to see an overall lower cost for backing up those that desktop environment as well you will not you you know you won’t need to put individual client licenses on every single desktop to have those work it’s just on a per seat basis you know for our bundles that we have so right off the bat out of the gates you’re definitely going to see you know some some reduction in cost and you know an overall performance increase and value added so again you know what we’re showcasing everything is Citrix ready you know we we work with Citrix for several years now it’s been a great partnership and you know we we’re trying to work in conjunction with them to really roll out products that that really add value to the end-user right off the bat it’s not something that you know you have to really wait around for awhile to see how it’s going to work and how it’s going to perform you know you can feel very confident right out of the gates it’s going to integrate well it’s going to work well and there is value added there and also a cost cost savings so hopefully that question is answered let’s see any other questions and you’re obviously getting two great products that integrate well together and complement each other so running the boat together is definitely a great game finding limit all righty so once again we are gonna post this webinar online we’ll send out some links for it we are also gonna post the demin the demos that we did today those will be posted separately on our website as well we can also send out a link to download the slides or just send a copy of the slides out to everybody no problem with that contact information everything will be included if any if anyone has any follow-up questions please contact us if you guys would like to set up a range of proof-of-concept in your environment we’re we’re willing to work with you on that and kind of give you some pointers on how to get that set up you know maybe have some of our Tech’s help help along the way answer questions so any questions you know we invite you to contact us again thank you for your time we look forward to seeing you guys hopefully you will all be at Citrix synergy in San Francisco in May of 2012 if you guys are there please stop by our booth and say hi and hopefully we’ll talk to a lot of you before then I was wrapping up but we did get another question in real quick let’s go ahead and answer this one before we jump up it says do plan on having a GUI on Zen Center from Barack actually Barack we are in the process of doing that now and we will be announcing that here shortly officially so yeah it’s in the works it’s not an official release yet but it will definitely be in place by synergy and and probably quite a bit sooner I would imagine q1 we’ll be rolling that out so and then a follow up to that that you guys have a virtual appliance set server for XenServer and that’s actually something we’re working on right now as well and honestly I would have to check with development to see exactly where that is if it might be done do you know now we can verify where that’s at but obviously it’s just a Linux box with except already configured and database there’s all you have to do is launch your virtual appliance and then add the client somewhere so you can go ahead and talk to your backups and it makes it a little easier for your setup again the setup itself is real fast so it’s not that big of a deal either way but but it’s available just if you want to save a little bit time yeah and and it I know it is and it works of being a package bundle that someone would just go online and just download and spin up the VM and it would be up and functioning so to be a higher percent honest with you I just need to check and see where we are in the process so hope that answers your question Barak and yep you’re welcome all right looks like that’s about it we’re gonna wrap it up folks again thank you for joining us thank you for your time we know you guys are busy we really appreciate you joining again please join us for our ongoing webinar series we will send out some notifications on upcoming webinars and events and the next one should be in early January so until then happy holidays save all the days we wish you all the best and we’ll talk to you guys soon take care things are

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